Information we collect
We collect information you provide directly, such as your name, email address, login method, feedback messages, billing-related details, and uploaded study materials.
We also collect service data generated while you use the app, such as flashcard decks, review history, search queries, usage metrics, document processing status, and basic technical logs.
- Account data: name, email, auth provider, profile details.
- Study content: uploaded files, extracted text, generated flashcards, search chunks, and related metadata.
- Usage data: feature usage, token usage, job progress, error logs, and timestamps.
How we use information
We use your information to operate StudyAI, authenticate your account, process uploads, generate flashcards, deliver search results, manage subscriptions, enforce limits, improve reliability, and respond to support requests.
We may also use aggregated or de-identified data to understand service performance and improve product quality.
AI, hosting, and payment providers
To provide StudyAI features, we may send relevant portions of your content to trusted processors and infrastructure providers.
- AI providers may process extracted text or prompts to generate flashcards, answers, and embeddings.
- Cloud storage and database providers may store uploaded files and app data.
- Payment providers may process subscription and checkout information.
- Identity providers may process sign-in information when you use social login.
When we share information
We do not sell your personal information. We share data only when necessary to run the service, comply with the law, prevent fraud or abuse, or protect users and the platform.
- With vendors and processors acting on our behalf.
- With legal authorities when required by applicable law or valid legal process.
- In connection with a merger, acquisition, financing, or asset sale, subject to appropriate safeguards.
Retention and deletion
We keep data for as long as needed to provide the service, maintain account history, resolve disputes, enforce agreements, and meet legal or security obligations.
If you delete content or close your account, some data may remain in backups, logs, or archived systems for a limited period.
Security
We use reasonable administrative, technical, and organizational measures to protect your information. However, no system can be guaranteed 100 percent secure.
You are responsible for choosing a strong password, protecting your devices, and logging out on shared computers.
Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or restrict use of certain personal information.
You may also update profile information in the app, manage cookies through your browser settings, and contact us to request account-related help.
Children's privacy
StudyAI is not intended for children who are below the minimum age required by applicable law to use the service without parental consent.
Policy updates
We may update this Privacy Policy from time to time. If we make material changes, we may update the effective date and provide notice through the app or other reasonable means.
Contact
If you have privacy questions or requests, contact StudyAI through the in-app feedback form or your published support contact.